Refund Policy
RepeatLearn K–12 is a product of REPEATLEARN LIMITED.
Effective date: September 8, 2026 · Last updated: August 23, 2026
RepeatLearn K–12 is a product of REPEATLEARN LIMITED.
RepeatLearn K–12 offers monthly plans (Private Starter and Private Plus) that unlock full use of the Service for the billing period, plus optional per-lesson fees that students may pay directly to teachers. This policy explains how refunds work for each.
Plan refunds
If you buy a monthly plan (Private Starter or Private Plus) and change your mind, you can request a full refund within 7 days of the date of purchase.
- The refund is a full refund of the plan price, regardless of how much you used the Service during that time.
- The cash portion of your payment is refunded to your original payment method.
- If you applied invite earnings toward the plan, that earnings portion is returned to your Earnings balance rather than refunded in cash.
- Approved refunds are usually processed within 5–10 business days, depending on your bank or card issuer.
Lesson fee refunds
Lesson fees are optional payments students make directly to teachers for assigned lessons.
If a student pays a lesson fee and changes their mind, a refund may be requested within 7 days of the date of payment.
Approved lesson-fee refunds are returned to the student's original payment method, usually within 5–10 business days, depending on your bank or card issuer.
Cancelling your plan
You can cancel your plan at any time from your billing settings. Cancellation stops future renewals; a refund of the current period, if applicable, is governed by the 7-day window above.
How to request a refund
Email support@repeatlearn.org with the reference of your payment (date, amount, and the email on your RepeatLearn account) and a short note about why you are requesting the refund. We will respond promptly and process approved refunds back to the original payment method, usually within 5–10 business days.
What this policy does not cover
- Complimentary or grandfathered plans. These are not refundable.
- Withdrawals of teacher earnings to a bank account. Once an earnings withdrawal has been processed, it is not refundable.
- Third-party fees your bank or card issuer may charge; those are handled by your bank.
Contact
RepeatLearn
Email: support@repeatlearn.org
WhatsApp / Call: +234 803 374 9623
Website: repeatlearn.com
Contact us
REPEATLEARN LIMITED · Email support@repeatlearn.org · Website repeatlearn.com
